Help center
Frequently Asked Questions
Everything about sizing, shipping, returns, care and gifts — answered in one place. Use the search to jump straight to your question.
- Free US shipping
- 30-day issue protection
- Reply within 1 business day
Products & quality
What does LM Apparel sell?
Original, minimalist T-shirts designed for specific professions — engineers, nurses, doctors, teachers, software developers, scientists, business and creative professionals, and students. There are 320+ designs across 40+ careers, in unisex sizes S–3XL.
Which T-shirt brands do you print on?
Bella+Canvas 3001 (soft Airlume combed cotton, about 4.2 oz, true-to-size fit) and Comfort Colors 1717 (heavyweight garment-dyed cotton, about 6.1 oz, relaxed fit). The product title tells you which tee a design uses.
Are the designs original?
Yes. Every design is created in-house by LM Apparel for one specific career, so you won't find the same artwork on generic marketplaces.
How are the shirts printed?
Designs are printed directly onto the shirt after you order (print on demand). This keeps the print soft and flexible and means nothing is overproduced or warehoused.
Do you sell hoodies or other products?
Right now we focus on T-shirts so we can keep quality and design consistent. Sign up for our newsletter in the footer to hear about new products first.
Sizing & fit
Do your shirts run true to size?
Bella+Canvas jersey tees run true to size. Comfort Colors garment-dyed tees are slightly roomier with a relaxed fit. See exact measurements in our size guide.
What sizes are available?
All designs come in unisex S, M, L, XL, 2XL and 3XL.
How should women size unisex shirts?
Unisex tees are cut a little wider than women's styles, so many women choose one size down from their usual unisex size for a closer fit — or their usual size for a relaxed look.
Will the shirt shrink?
Comfort Colors tees are pre-shrunk and Bella+Canvas tees shrink very little. Wash cold and tumble dry low to keep the original fit.
Shipping & delivery
How much does shipping cost?
Standard shipping is free on every order within the United States, with no minimum.
How long does delivery take?
Each shirt is printed to order in 2–7 business days and delivered in 3–5 business days, so most orders arrive within 5–12 business days. Shipping details.
When should I order for Christmas 2026?
We recommend ordering by Friday, December 4, 2026 for the best chance of delivery before Christmas.
Do you ship internationally?
Not yet. We currently ship to addresses within the United States only.
How do I track my order?
We email a tracking number as soon as your order ships. You can also use our Track Order page.
Why did my order arrive in separate packages?
Items can be printed at different fulfillment centers, so multi-item orders sometimes arrive separately, each with its own tracking number.
Returns & issues
What is your return policy?
Our 30-day issue protection covers items that arrive damaged, defective, misprinted or different from what you ordered — we'll send a replacement or refund. Because every shirt is printed to order, we can't accept returns for change of mind or a size chosen at checkout. Full policy.
How do I report a problem with my order?
Email support@lilymeleapparel.com within 30 days of delivery with your order number, a short description and clear photos. Please don't send items back until we reply with instructions.
Who pays for return shipping?
For approved claims (damaged, defective, misprinted or incorrect items), we provide a prepaid return label when a return is needed. You are never charged return shipping for an approved claim.
How long do refunds take?
Approved refunds go back to your original payment method within 5–10 business days. Your bank may need a few extra days to post it.
Orders & payment
What payment methods do you accept?
All major credit and debit cards plus the express payment options shown at checkout, such as Shop Pay, Apple Pay, Google Pay or PayPal where available. Checkout is encrypted and powered by Shopify.
Can I change or cancel my order?
Email us as soon as possible with your order number. Because production starts quickly, we can't guarantee changes once an order is being printed.
Do you have discount codes?
Current offers are shown on product pages and in the announcement bar. Newsletter subscribers also get early access to new designs and offers.
Gifts & care
Can I ship a gift directly to someone?
Yes — enter the recipient's address as the shipping address at checkout. See the gift guide for ideas and appreciation-day dates.
What size should I buy as a gift?
A unisex M or L suits most adults. If unsure, a Comfort Colors design is the more forgiving choice thanks to its relaxed fit.
How should I wash my shirt?
Machine wash cold, inside out, and tumble dry low or hang dry. Don't bleach or iron directly on the print. Full care guide.
About LM Apparel
Who runs LM Apparel?
LM Apparel is an independent apparel brand operated by Lilymele Inc., based in Hollis, New York. Our story.
How can I contact customer support?
Email support@lilymeleapparel.com or use our contact form. Support hours are Monday–Friday, 9 AM–5 PM ET, and we reply within one business day.
Can you design a shirt for my profession?
We add new careers regularly, and requests help us decide what's next. Tell us your job title.
No matching questions. Ask us directly — we usually reply within one business day.
AI-inspired career tees
Find the shirt made for your job
320+ original designs for 40+ careers. Printed to order, unisex S–3XL, shipped free anywhere in the US.